All Original Content © 2011 Seismic Instruments Inc.

Seismic Instruments, Inc • info@seismicinstruments.com ● +1 512-342-1819 ● 7501 N Capital of Texas Hwy, Bldg A, Suite 150, Austin, TX 78731 USA

Upcoming Events

Be sure to stop by SI’s booth at the

SEG International Exposition and 81st Annual Meeting

September 18- 23, 2011 in San Antonio, Texas, U.S.

Booth # 334, Hall D

Warranty

Beyond initial training, SI also provides a 12-month warranty for the entire system starting on the day of delivery. This warranty covers any and all replacement parts made for the system during the warranty period. In addition, electronic circuit boards that are manufactured by Seismic Instruments are covered by an extended 2-year warranty period.

Live Support

Customer support isn’t limited to SI’s training and warranty features. Our friendly, courteous, and helpful staff is available at the Austin, TX headquarters to assist any customer with their SI system via phone or e-mail. If any problem with a system persists, SI will go to whatever lengths that may be necessary to ensure that the hardware and software are bug-free and fully operational, including shipping replacement components, providing updated software, and sending a representative to troubleshoot the system in person.

Repairs

Before sending anything back for repair, all system hardware or software malfunctions should be reported to Seismic Instruments, Inc. immediately in writing to: support@seismicinstruments.com

Seismic Instruments, Inc. will then determine where the repair will be done. All repairs must be carried out by Seismic Instruments, Inc. repair facility or by authorized service center. Currently all repair is done in Austin, Texas.

Only Seismic Instruments, Inc. trained personnel are authorized to perform repair. The customer should obtain an RMA number from Seismic Instruments, Inc. and then send the package along with “COMMERCIAL INVOICE” with prepaid shipment to the following address:

Seismic Instruments, Inc.

Customer Support

7501 Capital of Texas Highway

Building A, Suite #150

Austin, Texas 78731

USA